Make sure you’re in a well-lit and open area. Try to point your mobile device camera down at the floor and move it in a slow, circular motion.

The build in AR technology scans your space and look for flat surfaces. If your room is not well lit, or you scanned a flat surface that was not the floor itself, this could cause your piece to look like it is floating or not sitting correctly on the actual floor.

Fabric colors may vary based on your device and settings as well as the lighting in your home. To learn more about our vast collection of fabrics and leathers and explore the different textures, qualities and colours, take a look at our material overview page – or you can also order free fabric swatches.

To see the furniture in more detail, simply walk closer to the design as you see it in your camera. Pinching in or out on your mobile device screed will change the scale of the AR piece of furniture you are placing in the room.

Our BoConcept AR experience uses the camera functionality of your mobile or tablet device. However if you are visiting the website on desktop you will be able to scan a QR code from the laptop screen with your mobile device or send an email link to the experience – both will allow you to transfer the exact furniture you are looking at into the AR experience on your mobile device.