Ball pendant

Delivery & assembly

For quick and easy delivery and assembly, our professional service team can help you. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly.

Delivery time

At BoConcept we do not have all our products in stock, as most of our furniture is made just for you and your home.

Our normal delivery time is 3-4 weeks for board furniture, 6-7 weeks for upholstery furniture. (All items in your order will be delivered simultaneously, unless other is stated.)

Return and exchange policy

We take great pride in the quality of our furniture and pay great attention to detail, construction and finish. We carefully inspect every piece and we recommend you to do the same upon receipt of your furniture. If you have ordered a non-bespoke item, you are entitled to return your purchase within a certain number of days as long as it is unused and undamaged. We ask you to return the product in its orginal packaging. A usage, transport or restocking fee may apply. Please contact the 124E24BA-62CE-485F-892C-262D08CC1D53 , where you have made your purchase, and they can assist you with the return process.

This does not affect your statutory rights.

Product claims

We work hard to ensure that all of our products are of highest quality, but in case there are any issues with the products you’ve received, please contact your 124E24BA-62CE-485F-892C-262D08CC1D53 as soon as possible. We will assess your claim as fast as we can and if valid, refund, replace or repair the product depending on the issue.

Prices

All recommended retail prices are including VAT and shown in SAR.