Product care

We provide this simple care guide to help ensure you can enjoy your furniture for years to come. Please note that the appearance of your furniture will change in colour through use and light exposure.

At BoConcept we always strive to ensure the best possible quality for our customers. We control the design and product development process for our products and we continually perform quality tests in accordance with international standards.

BoConcept Claims Rights

Should you, against all expectations, be dissatisfied with the quality of your new furniture, we ask you to contact your BoConcept Brand Store or Studio and include photos of the defect with your claim.

Material and production defects are defects that are considered to already have been present on the day of your purchase (moment of purchase).

These defects are resolved through repair. A partial replacement will be carried out if repair is not an option.

Defects not legitimate as claims are defects that appear by accident, negligence, irregular use, wear and tear or through not having complied with the assembly instructions and the Care Guide folder.

Questions regarding handling and care should be directed to the store where you made your purchase.

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