My BoConcept has closed; what should I do?

In your email inbox, you will find the order details that were sent to you on the purchase date.  Alternatively, contact the BoConcept store that is completing your order for more information.

Please contact your local store for more information about specific products.

If you have an existing offer or quotation, please reach out to the store where it was created and they will help you.

Please refer to our privacy policy <link to privacy policy page for local area> for information on how we process your personal data.

If you have a gift card, you will no longer be able to use it online. However, you can exchange it for a physical gift card. The store that issued your gift card will have attempted to contact the gift card purchaser, but if you haven’t heard anything from us, please contact the store to exchange your gift card for your new physical gift card to use in-store.

It is no longer possible to buy via split payment. If you have an existing order on split payment, the store where you shop will contact you and find the solution that suits you best.