Customer Service

At BoConcept we do not have all of our products in stock, as most of our furniture is made just for you and your home. Our normal delivery time is 6-8 weeks for board furniture, 10-14 weeks for upholstery furniture. (All items in your order will be delivered simultaneously, unless otherwise stated.)

Yes! For quick and easy delivery and assembly, our professional service team can help you. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly. Our in-store consultants will advise you if this service is recommended depending on the complexity of the product you are ordering. Our delivery service includes removal of packaging, expert assembly and placement of the furniture in your home. Ask in-store for details and prices.

You can order through our website or by visiting one of our stores. For online orders, just add items to your cart and follow the checkout process. Also, our dedicated team is eager to offer personalized assistance throughout your journey. Schedule a session with one of our interior designers to receive expert guidance tailored to your unique style and needs.

At BoConcept, we develop beautiful designs from the best materials to ensure high, enduring quality. That's why we offer a 5-year warranty on all our product designs – but of course we expect them to last even longer.

We accept payment through credit cards and cash, with the option to use cash exclusively available in-store.

BoConcept gift vouchers may be purchased and redeemed in all our stores.