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Customer service

Dark base cabinet and dark blue Fusion day bed with black Ottowa side table

Customer information

You can buy our furniture and accessories collection in our Brand Stores, Inspiration Stores and Studios.

Delivery & assembly

For quick and easy delivery and assembly, our professional service team can assist. They are knowledgeable about our products and will ensure expert assembly, packaging removal and careful placement of the furniture in your home. Please ask in store for more details.

Delivery time

Delivery times may vary, please contact your local store for more details.

Telephone ordering

We are happy to accept orders by telephone. Please contact your store for further details.

Return and exchange policy

We are sure you will love your new BoConcept product, but if you're not quite happy with it, please contact your local store and they will help you with your options.

Our range

You are always welcome to view all the products in our range in our stores. However, our stores vary in size and you may not find our entire product range on display at your local BoConcept store. Our full range is available to order — please ask our Design Consultants, who will be happy to help and advise you. All products are subject to availability.


Due to national trends, our accessories range is constantly updated.

Some of the accessories used for the room sets in this catalogue are personal items and therefore not available in our stores.


All prices are recommended retail prices in USD ($), excluding any applicable Sales Tax. Delivery, assembly and any mounting is also excluded; please contact your local store for details.


We accept Visa, MasterCard, Discover, American Express, cash or check. 

Financing is available in participating stores.

Discounts and campaigns

Any current offers promoted on this website are not valid towards previous purchases and cannot be combined with any other special offers/promotions/discounts.

Gift cards

BoConcept gift cards are available in participating stores.


All lamps and light fittings conform to US/European guidelines for domestic use. Some of our lamps are not available in all countries. Please check in store.