Velvet cushion

5-YEAR WARRANTY ON ALL BOCONCEPT PRODUCTS

At BoConcept, we develop beautiful designs from the best materials to ensure a high, enduring quality. That's why we offer a 5-year warranty on all our product designs – but of course we expect them to last even longer. WARRANTY TERMS

Delivery & assembly

For quick and easy delivery and assembly, our professional service team can help you. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly.

Delivery time

As most of our collection is customized for you, we do not have a wide range in stock. Our normal delivery time for our furniture is 13 to 17 weeks . If the item is in stock, feel free to pick up the furniture at our warehouse right away.

Return and exchange policy

We take great pride in the quality of our furniture and pay great attention to detail, construction and finish. We carefully inspect every piece and we recommend you to do the same upon receipt of your furniture. If you have ordered a non-bespoke item, you are entitled to return your purchase within a certain number of days as long as it is unused and undamaged. We ask you to return the product in its orginal packaging. A usage, transport or restocking fee may apply. Please contact the store, where you have made your purchase, and they can assist you with the return process.

This does not affect your statutory rights.

Product claims

We work hard to ensure that all of our products are of highest quality, but in case there are any issues with the products you’ve received, please contact your local store as soon as possible. We will assess your claim as fast as we can and if valid, refund, replace or repair the product depending on the issue.

Disclaimer

Some of our images are 3D visualisations and might appear subtly different to the products they depict. Colour reproduction can also vary from device to device.

Prices

All prices are recommended retail prices in PHP (₱) and include VAT