Rome outdoor sofa

Delivery & assembly

For quick and easy delivery and assembly, our professional service team can help you. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly.

Delivery time

At BoConcept we do not have all our products in stock, as most of our furniture is made just for you and your home.

Our normal delivery time is 10-12 weeks for board furniture, 10-12 weeks for upholstery furniture. (All items in your order will be delivered simultaneously, unless otherwise stated.)

ORDER CHANGE OR CANCELLATION

If you change your mind about your order, you can, of course, cancel or change it within 48 hours. For custom made items, however, you must cancel or change your order within 24 hours.

RETURNS

We take great pride in the quality of our furniture and pay great attention to detail, construction and finish. We carefully inspect every piece and we recommend you to do the same upon receipt of your furniture. If you have ordered a non-bespoke item, you are entitled to return your purchase within a certain number of days as long as it is unused and undamaged. We ask you to return the product in its orginal packaging. A usage, transport or restocking fee will apply. Please contact the 124E24BA-62CE-485F-892C-262D08CC1D53 , where you have made your purchase, and they can assist you with the return process.

Please contact your local store and they will help you with your options.

Product claims

We work hard to ensure that all of our products are of highest quality, but in case there are any issues with the products you’ve received, please contact your 124E24BA-62CE-485F-892C-262D08CC1D53 as soon as possible. We will assess your claim as fast as we can and if valid, refund, replace or repair the product depending on the issue.

Prices

All prices are recommended retail prices in AUD ($) and include GST.